We've collected the questions we hear most from your account setup, deposits via JazzCash and Easypaisa, live table access, and withdrawals. Find clear answers below so you can...
Our FAQ section is built around real player workflows on 8bp. We cover the moment you land on the site through your first deposit using JazzCash or Easypaisa, your first live table session, and how withdrawals reach your account. Each answer stays specific to our platform, not generic industry topics. We've structured answers to be quick to scan on mobile and detailed
enough on desktop so you never have to guess how a feature works.
Our FAQ walks you through account creation in seconds, email verification, setting your username, and how two-factor authentication works on your phone. We explain what happens immediately after you register.
Find exact steps for sending money via JazzCash, Easypaisa, SadaPay and Raast. Our FAQ details clearing times, minimum and maximum amounts per method, and how we verify your withdrawal address before funds leave.
The FAQ explains how to browse live tables by variant, find your favourite slot rooms, navigate the sportsbook, and switch between them without refreshing. Learn how to set your stake and cash out mid-session.
8bp is designed as a fast, mobile-first gaming information hub with clear local payment context and safer access notes.
— 8bp platform teamOpen the chat widget in the bottom right of your screen or the lobby header. Our team responds within 2-3 minutes during peak hours. Available 24/7 for account, payment and gameplay questions.
Send your question to [email protected] with your account email in the subject line. We reply within 4 hours on business days. Best for detailed account issues or withdrawal delays.
This page contains answers to 90% of incoming questions. Start here before contacting support. Our FAQ is searchable—use Ctrl+F on desktop to find your topic in seconds.
Every deposit, withdrawal and login is encrypted end-to-end. Your payment details never leave our secure server. We use 256-bit encryption on all data pathways.
We verify your identity once at signup and confirm your withdrawal address before each payout. This extra step prevents unauthorised account access and fraud.
JazzCash, Easypaisa, SadaPay and Raast handle the financial transaction. We never see your card or mobile money credentials. These networks carry PKR transactions for millions.
Every deposit, stake, win and withdrawal is logged in your account history. You can download a full statement at any time. Transparency keeps disputes minimal.
Our FAQ lists every fee we charge upfront. Deposits via JazzCash carry the network fee only. Withdrawals are processed at the exchange rate in effect when you submit.
If a transaction doesn't land, our support team traces it through JazzCash or Easypaisa within 24 hours. We escalate to our payment partners for stuck payouts.